Thanks, Comet. Not.
Some time back we splashed out on big plasma TV for the front room. It was seriously expensive, although free credit helped, so we thought it probably best to take the extended warranty.
Now over the last few months, it's had little red sparkles over the dark areas of the screen, so I called out the engineers and they agreed to repair it. It was duly carted away two weeks ago for repair, and Wednesday we got a call saying it was on it's way back, after having had it's actual display panel replaced!
It arrived yesterday. Two delivery men huffing and puffing as they carried it in. They opened up the shipping container, pulled off the bubble wrap and revealed the TV. With the screen totally smashed....
They were gutted. As were we. It's now on it's way back to Comet service ...
Labels: moans
2 Comments:
They've replaced the TV completely. New one is a Full HD (rather than HD read) and retails for less than 1/3 the price we paid originally, but that's life.
Of course, the £170 wall mount they sold us at the time doesn't fit the new TV.. So ... installation guys are coming tomorrow now too. We'll see what they can do. Sigh,
By rob, At 9 July 2010 at 21:58
Follow up to this...
Installation guys couldn't do anything as it had the wrong fixings for the walllmount. So they arranged me to get a new one, so new TV did end upon the wall eventually.
A year on, it had a flickery spot in the middle of the screen... annoying but not noticeable except occasionally.
Six months later, a vertical green line ... and now it's got two.. Very annoying..
Might be time for a new TV.
By Rob, At 30 September 2012 at 09:33
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